Cleveland, OH 44131
This warranty applies only to the following C1 Products under normal use. C1 warrants to the original Customer only (not any lessees, transferees, or assignees) that the following products will be free from defects in material and workmanship for the stated time periods beginning with the date of purchase:
|A)||Optical Transceivers = Limited Lifetime Warranty1|
|B)||Direct Attach Cables and Active Optical Cables = Limited Lifetime Warranty2|
|C)||Cables (including RJ45, fiber patch/jumper, fiber breakout, and trunk) = Limited Lifetime Warranty3|
|D)||Passive Optical Filters (WDM mux/demuxes, splitters, optical taps, and MSAMs) = 5 years|
|E)||Active DWDM Open Line System = 1 year|
|F)||MicroPlug OLT SFP+ Transceivers = 3 years|
|G)||TPX (pseudowire) transceivers = 3 years|
|H)||uTune Director = 1 year|
|I)||Media Converters = Limited Lifetime Warranty4|
|J)||Amplifiers and Dispersion Compensation Modules = 5 years|
|K)||Optical Bypass Module = 1 year|
|L)||Open Network Switches (HW only) = 3 years5|
|M)||Open Network Switch Software = as defined in licensing agreement5|
This warranty applies only to C1 Products and excludes any software incorporated therein. In the event that C1 receives returned C1 Products with defects in material or workmanship, it will, at its option, repair or replace the C1 Products to whatever extent it deems necessary to restore the C1 Products to proper operating condition, or provide a credit or refund of the purchase price or fair market value, whichever is lower. Replacement parts may be refurbished or repaired. All material and labor required for such a restoration will be provided at no charge when a C1 product with material or workmanship defects is properly returned within the applicable warranty period under the procedure described herein.
Not covered under the warranties are: failures due to accident, misuse, abuse, neglect, improper installation, product modification, or unauthorized repair or attempted repair, or shipping damage. Customer expressly understands and agrees that C1 does not warrant that any product is free of claims of patent infringement by any third party. C1 hereby disclaims any such warranty of indemnification against patent infringement. Customer acknowledges that it is not authorized on behalf of C1 to make any other warranties or representations not expressly set forth herein on behalf of C1 concerning any C1 Products.
Manufacturer’s Warranties; Non-C1 and Co-Branded Products. Customer acknowledges that, unless it is purchasing a C1 Product described in the preceding paragraph, only the warranties offered by the manufacturer are available. In purchasing such a product from C1, Customer agrees to rely upon the manufacturer’s specifications and warranties and is not relying upon any statements, specifications, illustrations, photographs, or other document provided by C1. Customer has familiarized itself with the manufacturer’s warranty prior to purchasing the product from C1 and understands that warranty claims must be presented directly to the manufacturer and not to C1.
Disclaimer: Except as expressly provided herein, all warranties, conditions, representations, and guarantees with respect to the equipment, whether express or implied, arising by law, custom, prior oral or written statements by C1, its licensors or representatives, or otherwise (including, but not limited to, any warranty of merchantability or fitness for particular purpose and conformity to models or samples, or warranty of non-infringement) are hereby overridden, excluded, and disclaimed. This disclaimer does not apply to the manufacturer’s warranty, if any, special limitations. C1 does not warrant that the products it sells will work in all combinations of hardware and software selected for use by the customer and C1 makes no warranty for the design, functionality, or performance of any integrated system created using a C1 product.
Returns. C1 must approve all returns for any reason. Call customer service at 800.860.7466 to obtain a
Return Material Authorization (RMA) number. All C1 Products may be returned within thirty (30) days of shipment, unless otherwise stated on the Quote Sheet, Packing Slip, or Invoice. DATED PROOF OF PURCHASE MUST BE PROVIDED WITH THE RETURNED EQUIPMENT.
In the case of all approved returns, Customer must ship the product(s) at Customer’s risk and expense
to C1 in the original packaging, prepaid and insured, with the RMA number clearly marked on the packaging to:
Champion Optical Network Engineering
Attn: RMA Dept.- RMA No. [####]
7575 East Pleasant Valley Road.
Cleveland, OH 44131
On warranty claims on C1 Products that C1 determines are as result of a defect in materials or workmanship, replacement parts will be shipped at C1’s expense, subject to availability, via a common air delivery service after the RMA number is obtained. Replacement parts may be refurbished or repaired.
When C1 rejects a warranty claim C1 will notify the Customer and reserves the right to charge Customer for parts and labor at then current rates. C1 may charge a restocking fee of up to one hundred percent (100%) of the value of the goods for unauthorized returns. Any product(s) returned to C1 shall become C1’s property.