Once informed of the network challenge, Champion ONE’s Engineering Support Team quickly identified the problem: despite supporting the same distances and data rates, the interfaces of SR4 and SR10 optics are incompatible. Champion ONE provided two options: SR4 to SR4, or LR4 to LR4. The university chose the latter option.
To solve their maintenance window dilemma, Champion ONE quickly authorized a 30-day evaluation to get the needed products in the university’s hands immediately before the maintenance window that weekend. The university was then able to return the unused product and issue a purchase order without compromising their standard process or delaying deployment.